Privacy Policy

Effective Date: April 16, 2026

1. Introduction

MIZA LLC ("Company," "we," "us," or "our") operates the MIZA mobile application and website (collectively, the "Service"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our Service. This Privacy Policy applies to all users of MIZA, regardless of location. If you do not agree with our privacy practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address and username
• Profile Information: Display name, location (optional), and genre preferences
• Video Content: Video clips you upload to the Service, including metadata such as upload date, duration, and descriptions
• Communications: Messages sent through our support channels, including customer inquiries and feedback

2.2 Information Collected Automatically

• Device Information: Operating system, device type, device identifiers, and app version
• Usage Data: Features accessed, search queries, videos viewed, interaction patterns, and session duration
• Crash Reports: Error logs and diagnostic information to improve service stability
• IP Address: Used to determine location for fraud prevention and analytics
• Cookies and Similar Technologies: When using our website, we use cookies to maintain sessions and preferences

2.3 Information from Third Parties

• OAuth Providers: When you sign up using Apple or Google OAuth, we receive your email, name, and profile picture
• Service Providers: Our third-party providers may share information with us for transaction processing and fraud prevention

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and maintain your account
• To authenticate your identity and verify your age (minimum 13 years)
• To store, process, and deliver your video content
• To provide customer support and respond to your inquiries
• To detect, prevent, and address fraud, abuse, and security incidents
• To personalize your experience and display content based on your preferences
• To analyze usage patterns and improve our Service
• To send you service-related announcements and updates
• To comply with legal obligations and enforce our Terms of Service
• To conduct research and develop new features
• To market our Service (with your consent where required)

4. Legal Basis for Processing (GDPR)

For users in the European Union and other jurisdictions with similar laws, we process your personal data based on:

• Contractual Necessity: Processing needed to provide our Service
• Legal Obligation: Compliance with applicable laws (e.g., child safety, DMCA)
• Legitimate Interests: Fraud prevention, security, and service improvement
• Consent: For marketing communications and optional features

5. Third-Party Service Providers

We share your information with trusted third-party service providers who process data on our behalf under strict confidentiality agreements:

5.1 Supabase

• Purpose: Authentication and database management
• Data Shared: Email, username, hashed passwords, profile information
• Privacy Policy: https://supabase.com/privacy

5.2 Cloudflare R2

• Purpose: Video storage and content delivery
• Data Shared: Video files and associated metadata
• Privacy Policy: https://www.cloudflare.com/privacy/

5.3 Mux

• Purpose: Video transcoding and processing
• Data Shared: Video files for format conversion and optimization
• Privacy Policy: https://mux.com/privacy

5.4 Apple and Google (OAuth)

• Purpose: Authentication and sign-in
• Data Shared: Email and basic profile information
• Note: These providers have their own privacy policies and are not under our control

6. Data Retention

• Account Data: Retained while your account is active. Deleted within 30 days of account deletion, unless required by law
• Video Content: Retained until you delete it or your account is deleted. After deletion, videos are purged within 30 days
• Usage Logs: Retained for 90 days for analytics and security purposes
• Crash Reports: Retained for 30 days and then anonymized
• Legal Holds: If we receive legal process, we may retain data longer as required by law

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of video content at rest in cloud storage
• Password hashing and salting to prevent unauthorized access
• Regular security audits and vulnerability assessments
• Limited access to personal data on a need-to-know basis
• Mandatory confidentiality agreements with all service providers

Important: No security measure is completely secure. While we use reasonable efforts to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Privacy Rights

8.1 General Rights

• Access: You have the right to request a copy of your personal data
• Correction: You can update or correct inaccurate information through your account settings
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request your data in a portable format

8.2 GDPR Rights (EU Residents)

• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with your local data protection authority

8.3 CCPA Rights (California Residents)

• Right to know what personal information is collected and how it's used
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising CCPA rights

8.4 COPPA Compliance (Children Under 13)

MIZA is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

Parents or guardians who believe their child has created an account without consent should contact us immediately at support@miza.app.

9. Exercising Your Rights

To exercise any of your privacy rights, please submit a request to:

We will respond to your request within 30 days (or as required by applicable law). We may request additional information to verify your identity before processing your request.

10. International Data Transfers

Your information may be transferred, stored, and processed in the United States or other countries where our service providers operate. By using MIZA, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection laws.

For EU residents, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) in our agreements with service providers to protect your information during international transfers.

11. Data Sharing and Disclosure

We do not sell your personal information to third parties for their marketing purposes. However, we may disclose your information in the following circumstances:

• Business Transfers: If MIZA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose information if required by law, court order, subpoena, or government request
• Safety and Enforcement: To protect our rights, privacy, safety, or property, and that of our users
• Service Providers: As described in Section 5, to trusted third parties who process data on our behalf
• Content Moderation: We may share video metadata with abuse prevention services to detect violations

12. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for DNT signals. MIZA does not respond to DNT signals, but you can manage your privacy preferences through your device and browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy.

For significant changes affecting your rights, we will provide additional notice (e.g., email notification or prominent in-app notification). Your continued use of MIZA following notification constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to privacy inquiries within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority (if applicable in your jurisdiction).